Frequently Asked Questions

Question: Why must I use hangers, bags, tape, etc.?
Answer: We require that you package and display your items in this manner so that they will be easily displayed, all parts will stay together, and all items at the sale will have a uniform appearance so that shoppers can easily see what you are offering.

Question: Where can I get hangers?
Answer: You can purchase hangers at dollar stores, Wal-Mart, Target, etc. You can often also obtain them from your dry cleaner’s.

Question: Do I need to have the clothes on hangers when dropping them off?
Answer: All clothes should be tagged and hung when you drop them off.

Question: Can I participate in the sale if my tags do not have barcodes?
Answer: No. All tags must have barcodes so that they can be scanned into our computer systems.

Question: Where do I buy card stock?
Answer: You can purchase card stock from any store that carries office supplies- Office Max, Staples, Wal-Mart, etc.

Question: Can I handwrite tags or make handwritten changes to tags?
Answer: No, neither handwritten tags nor tags with handwritten changes can be accepted. We are now using a computerized tagging system, that scans and reads the barcode of each tag that is specific to each item. When a tag is handwritten in any way our scanners cannot pick up the needed information.

Question: How should I price my items?
Answer: Baby gear, toys, and furniture are very popular and and normally sell at better prices than clothes. We recommend that you price clothes at approximately 1/3 of what you paid for them since those are the majority of our items. Please be sure to keep in mind that you have the opportunity to sell your items at 50% off, this may have an impact on how you price your items initially. We have instituted a $1 price minimum so if you are selling items that are under $1 please be sure to bundle them.

Question: What does the $7.00 Consignment fee cover?
Answer: The $7.00 fee goes toward our store rental, supplies, advertising, insurance, etc.

Question: Does it take a lot of preparation time to get ready for the sale?
Answer: It can. That is why we suggest you start pricing, cleaning, and hanging items early. If you can do some preparation work each day that will help you get more done. It is also a lot of fun to get together with your friends and tag and hang- you can help each other get ready and have fun while you are doing it!

Question: Is there a minimum or maximum to what I can sell?
Answer: We currently do not have a minimum or maximum number of items to sell. If you have one item that you are selling for a larger amount, such as $50, it is probably worthwhile for you to sell one or just a few items. If you have hundreds of items that is great, we love it! Just be sure to allow yourself enough time to tag everything. And please allow yourself enough time to drop off and check in your items.

Question: What happens if my tag(s) fall off my clothes?
Answer: All items that have lost their tags will be placed in the Lost and Found Bin and will be held for pickup until the end of the sale. These items will not be sold.

Question: Why do you reserve the right to not sell some items?
Answer: We reserve the right to not sell any items that we deem unfit. These items may be dirty, stained, torn, missing pieces, broken, etc. We follow the Golden Rule of consignment sales- sell only items that you would purchase yourself. We strive to meet and exceed customer satisfaction. One way we do this is by providing clean, well cared for clothing and equipment for people to purchase. Please help us maintain this level of quality for everyone.

Question: Which items sell the best?
Answer: We have found that baby gear and toys tend to sell the best. Clothes are our staple of course but people are often looking for larger items that they would rather buy used and save some money on. If you have a question about whether or not an item is appropriate for the sale please feel free to email us at info@chathamkidsconsignment.com.

Question: How much time should it take me to drop off my items?
Answer: During drop-off time this year we will be counting and inspecting all items brought in to sell. Please allow yourself at least 10 to 15 minutes in order to count your items and then help us put them out on the floor. You can speed up your drop-off time by having your items hung and tagged.

Question: How do I get back the items that did not sell?
Answer: You can verify pickup times and dates on the Home page of our website, www.chathamkidsconsignment.com . Any and all items remaining after designated pick up times, will be donated to local charities, no exceptions.

Tips
* If you plan to buy lots of stuff (we hope you will!) you may want to bring a basket or shopping bag to carry your items in.
* If you don't have your child with you and you plan to buy shoes trace an outline of your child's foot before you come and bring it with you.